Shipping policy
Shipping Policy
At Dalbergia Vida, every piece is handcrafted from reclaimed exotic guitar wood and salvaged Abalone Pearl. Because of this intentional process, shipping is not rushed — it is thoughtful.
Processing Time
Each order is carefully prepared and packaged within 3–5 business days.
You will receive a confirmation email with tracking information as soon as your order ships.
Please note: During launches or high-volume seasons, processing times may extend slightly. We promise it is worth the wait.
Domestic Shipping (United States)
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Standard shipping typically arrives within 3–7 business days after dispatch.
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Expedited options may be available at checkout.
Delivery times are estimates and may vary due to carrier delays beyond our control.
International Shipping
We proudly ship internationally. Delivery times vary by destination and may take 7–21 business days after dispatch.
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Lost or Delayed Packages
Once your order has been handed to the carrier, it is in their care. If your package appears delayed or lost, please contact us at dalbergiavida@gmail.com and we will assist you in filing a claim.
Address Accuracy
Please double-check your shipping address at checkout. Dalbergia Vida is not responsible for orders shipped to incorrect addresses provided at purchase.
Thank you for supporting slow craftsmanship and sustainable artistry.
Every order carries a story.
We’re honored to send it to you.
— Dalbergia Vida